Galileo

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BASIC TRAINING COURSE INTRODUCTION

ACCESSING THE SYSTEM

Sign On	SON/ZXX
Sign Off	SOF
Change Area	S<area>
Check for Active Working Area	OP/W*
Correct double sign on or error in sign on	SAI/XXXX

ENCODE AND DECODE

Country	.LE<country name>	.LD<country code>
Airlines	.AE<airline name>	.AD<airline code>
City	.CE<city name>	.CD<city code>
Display Detailed Record	.AR<Airline Code>
Airport Information	.CR<City Code>
Display all country divided into regions	.RD
Display all the states of the country	.RD<country code>

GIS (Galileo Information System)

Display Chapter Index	GG*
Display Chapter by Number or Name	GC*50 or GC*CURRENCY
Display page of current Chapter	GP*20

RELAY

• Companion
• Response Capture

LOCAL TIME

Display Local Time	@LT
Local Time of Specific city	@LT<city code>
Local time on specific date	@LT<city code><DDMMMYY>

MAPS

Display Maps

C*MAP/<country name>

DISPLAY CURRENCY

Display Currency and Country Code	FBT*
Display Currency by Country Code	FBT*NP
Currency Conversion	FZI<Currency code><amount><currency code>

TIMETABLE

Convert displayed availability to Time Table Display	TT
Timetable from today	TT<City Pair>
Timetable for Specified Carrier and Date	TT<Date><City Pair>/<Carrier Code>
Check Return Time Table on Specific Airline	TTR/<Carrier Code>

MINIMUM CONNECTING TIME

Display fill in format for Minimum Connecting Time	DCT
Display Minimum Connecting Time	DCT<City Code>
Display Routing from one place to another	DCP<City Pair>

AVAILABILITY

General Air Availability	A<Date><City Pair>
Carrier Specific Air Availability	A<Date><City Pair>/<Carrier Code>
Carrier Specific Air Availability through Direct Access	A<Date><City Pair>*<Carrier Code>
Availability through Direct Access via Specific City	A<Date><City Pair>.<Via City>*<Carrier Code>
For More Classes	A@#<Line no>
For 1 day later	A#1*<Carrier>
For 1 day before	A-1*<Carrier>

SELLING SEGMENT

Sell seats	0<no. of Seats><Class of Service><Line no>
Sell seats on Connecting Flights in same class	0<no. of Seats><Class of Service><Line no>*
Sell seats on Connecting Flights in different class	0<no. of Seats><Class of Service><Line no><Class of Service><Line no>
Direct Sell	0<Carrier Code><Flight No.><Class><Date><City Pair>NN<No. of Pax>
Passive Sell	0<Carrier Code><Flight No.><Class><Date><City Pair>AK<No. of Pax>
Open Sell.	0<Carrier Code>OPEN<class><City Pair>NO<No. of Pax>
Book segment when waitlist closed	0<Carrier & Flt no><class><Date><City pair>IN <Pax no>
ARNK or Surface	Y

CREATING BOOKING FILE:

i)              NAME FIELD

One Name and Surname	N.<surname>/<first name><initial>
Multiple Names and same Surnames	N.<no of pax with same surname><surname>/<first name><initial>/<first name><initial>
Create an Infant Name	N.I/<surname>/<first name><initial> *DOB
Create a Child Name	N.<surname>/<first name><initial>*P-C05
Group Name	N.G/<no of pax><group name>
Change First Name of a Booking File	N.P1@<surname>/<first name><initial>
Delete Second Name of a Booking File	N.P2@
Display All Name Only	*N

ii) PHONE FIELD

Create Agent Contact Number with Agent's Reference	P.T*<agency name><phone no>REF <ref name>
Create Pax's Business Contact	P.<city code>B*<name><phone no>
Change Second Phone Item of a Booking File	P.2@B*<name><phone no>
Delete Second Phone Item of a Booking File	P.2@

iii) TICKETING FIELD

Minimum input to indicate that booking is Ticketed	T.T*
Ticketing Time Limit	T.TAU/<date>/<time>
Change a Time Limit	T.@TAU/<date>/<time>
Change Time Limit to Ticketed	T.@T*
Delete Ticketing Field	T.@

iv) RECEIVED FIELD

Create a Received Field	R.<name>
Delete a Received Field	R.@
Change a Received Field	R.@<name>

v) END TRANSACTION

End Transaction	E
End Transaction and Retrieve PNR	ER

RETRIEVING BOOKINGS

Retrieve BF by Record Locator or PNR	*<PNR Number>
Retrieve BF by Name	*-<Surname>/<Name>
Retrieve BF by Infant Name	*-I/<Name>
Retrieve Group BF	*-G/<Group Name>
Redisplay Booking File Only	*R
Redisplay all Hidden Data of BF	*ALL
BF List on specific date	LD/ALL/<Date>-D
BF List on specific date and specific carrier	LD/ALL/<carrier code>/<Date>-D

OPTIONAL FIELDS:

·         OTHER SUPLIMENTARY INFORMATION (OSI)

Advise all Airlines in PNR	SI.<airline code>*<free text>
Advise an Airline about Pax is VIP	SI.<airline code>*VIP <surname>/<name> <initial><post>
Change OSI field	SI.<line no>@<carrier code>*<free text>
Delete OSI	SI.<line no>@
Delete OSI in range	SI.<line no> - <line no>@

·         SPECIAL SERVICE REQUIREMENT (SSR)

For Full Meal Description	GC*200/9
For all SSR and AIRIMP codes	GC*200/7
Request for all Pax all Segment	SI.<SSR Code>
Request for Specific Pax	SI.P<Pax no>/<SSR Code>
Request Muslim Meal for Pax 2 and Air Segment 3 only	SI.P<Pax no>S<Seg no>/<SSR Code>
Delete Muslim Meal for Pax 2	SI.P<Pax no>/<SSR Code>@
PET in  HOLD	SI.PETC*1DOG/BOXER/7KGS/DIM51X35X30CM
Animal in  CABIN	SI.AVIH*1DOG/BOXER/6KGS/DIM51X35X30CM
Any other information like Micro chip number for pets	SI.<airline code>* CHIP NO
To change the SSR code to HK	SI.P1S4/WCHR@HK

·         VENDOR REMARKS

Send a Vendor remark to airline	V.A<carrier code>*<free text> RF <Name>
Change Vendor Remarks	V.<line no>@A<carrier code>*<free text>
Delete vendor Remarks in range	V.<line no> - <line no>@
Display all Incoming and Outgoing Vendor Remarks	*VR

NOTE PAD REMARKS

Input Remarks	NP.<Free Text>
Delete	NP.<line no>@
Change	NP.<Line no>@<Free Text>

TICKETING

Check how to insert Ticket Number on SV or MH	GC*200/5/SV   OR   GC*200/5/MH
Give SSR Carrier's Ticket Number (Ticket No. must be with Check Digit No.)	SI.P1/TKNM*<Ticket No.> (Single Ticket No.)
Give SSR Carrier's Conjunction Ticket Number	SI.P1/TKNM*<Ticket No.>-<Ticket No.> SI.P1/TKNM*<Ticket No.>/<Ticket No.>
Give OSI Carrier's Ticket Number	SI.<carrier code>*TKNM<Ticket No.> SI.<carrier code>*TKNM<Ticket No.>
Serial and Break Ticket No.	SI.<carrier code>*TKNM<Ticket No>-<ticket no> SI.<carrier code>*TKNM<Ticket No>/<ticket no>
To insert an Infant Ticket Number	SI.<carrier code>*TKNM<Ticket No.>/INF

MANUAL SSR DATA

APIS (Advance passenger Information)Passing Passport details.

SI.P1/SSRDOCS(AIRLINES CODE)HK1/P/NPL/(pp NO)/NPL/DATE OF  BIRTH /GENDER/DATE OF EXPIRE/LAST NAME /FIRST NAME.

CHANGE STATUS OF SEGMENT

Change Status of Segments from TK/KK/KL to HK	@<seg no>HK OR @2-4HK>
Change Status of Segments from HK to RR	<@1RR OR @1-2RR>

CANCEL AIR SEGMENT

Cancel Entire Itinerary	XI
Cancel Only One Segment	X<Segment No.>
Cancel Two Different Segments	X<Segment No.>.<Segment No.>
Cancel Simultaneous Segments	X<Segment No.>-<Segment No.>
Cancel serial segments with One Different Segment	X<Seg. No.>-<Seg. No.>.<Seg. No.>

ITINERARY MODIFICATIONS

Rebook Segment	@<Seg No.>/<Carrier Code><Flight No.>
Rebook serial segments with One Different Segment	@2-4.7/Y
Rebook Entire Itinerary to Unique Class	@A/<Class>
Rebook Entire Itinerary for Pax.	@A/<No. of Pax>
Rebook Segment for Pax.	@<No. of Seg>/<No. of Pax>
Move one Segment to follow another Segment	@<No. of Seg>S<No. of another Seg>

SEND EMAIL

Type E-mail address	MT.<Email Address>
Send Email to default address	EM
Send E-mail to default address and retrieve booking	ERM
Sending E-mail using Web site	www.viewtrip.com

FLIGHT INFORMATION

Display Details of the Flight on Segment 3 of a BF	TTB3
Display Details of the Flight on line 3 of availability	TTL3

CLONE PNR

Copy all Segments	RESALL
Copy all Customer Data	REALL
Copy all Segments and Customer Data	REALLSALL

MILEAGE MEMBERSHIP FIELD

Display a list of Airlines having Mileage Membership agreement Table.	M*ALL
Display Mileage Membership agreement Table for TG	M*TG
Enter GF Membership card for pax 5 in case of more than 2pax	M.P5/GF12342324
Enter Multiple mileage card no for Pax 2, specifying cross actual participants LH, UA and AC who are listed in TG Mileage table.	M.P2/TG123555/LH/UA/AC
Enter multiple card number	M.P2/TG5547646-EK6645445
Delete  Mileage Membership data for all Pax	M.@
Delete all Milaege membership[p data for pax 2	M.2@

ADVANCE SEAT RESERVATION

Display Seat Configuration map for Segments3	SM*S3
Display a list of Seat characteristics	SC*
Display Seat Availability Map for Segment 4	SA*S4
Reserve Non smoking asile Seats for passenger 2 and 4 on all segments	S.P2.4/NA
Reserve Non Smoking window Seat Passenger 3 and all segment	S.P3/NW
Reserve Seats 11A through 11C for passengers on all segments	S.11A-C
Cancel Seats for all passengers on all segments	S.@
Cancel Seats for Passenger 2 on all Segments	S.P2@
Display seat Reservation Currently Hold	*SD
Change seat status code to HK	S.@*HK

DIVIDE BOOKING FILE

Divide Name	DP<name no>
Divide Name from Group Booking	DG/<no of pax> or DG/<no of pax>.P<name no>

Notes: File Entry F is done to file the divided PNR. Received form and End transaction has to be done to save the modification.

QUEUES

Count all Queues	QCA
Access queue 27	Q/27
Move to next PNR queue	I
Remove PNR from queue	QR
Sign out of queue and ignore BF	QXI
Send message to general message queue	QEM
Place PNR on own queue 35	QEB/35
Place PNR on issuing agency’s Queue	QEB/<Agency ID>/45|46|47

PRINTING PNR                                       ITINERARY PRINTING

Retrieve the PNR                           Connect Print Manager

• Give entry ------------*all                Give Entry----TKPDID
• Capture it in note pad    Print all Booking File Data ---P-*ALL
• Give print command                     CTRL+B (screen print

FARE DISPLAY

Fare Display	FD<date><city pair>
Follow-up Entries
Carrier Specific Fare Display	FD/BA
Fare Display for One Way or Return	FD-OW or -RT
Fare Display for child or Infant or Adult	FD*Ch or IN or AD
Change Destination Point	FDDAMS
Change Origin Point	FDOLAX

FARE QUOTE (Itinerary Pricing)

Quote applicable Adult Fare for all Passengers, all segments, in the Class Booked (Basic Entry)	FQ or FQ:USD(for USD fare)
Quote a Best Buy Fare (Basic Entry)	FQBB or FQBB:USD
Quote for passengers 1 through 4 with Plating Carrier BA	FQP1-4/CBA
Quote for Passengers 1 through 3 Adult Fare,4 Child Fare &5 Infant Fare with Plating Carrier AA	FQP13*AD.4*CH.5*IN
Quote for Passenger 1 Child Fare	FQP1*CH
Quote a Best Buy fare for Passenger 1 Adult,2 Child & 3 Infant with Plating Carrier UA	FQBBP1*AD.2*CH.3*IN/CUA
Quote for Segments 2 though 4	FQS2-4
Quote a Best buy Fare for Segments 2 and 4	FQBBS2.4
Fare Quote with stopover at Segments 2 and 4	FQO2.5
Quote for Passengers 1 & 4 with Plating Carrier BA & with Stopover at Segments 2 & 6	FQP1.4/CBA/O2.6
Specified Selling and ticketing Countries if other than own sold in India Ticket in Bangladesh	FQ.DELDAC
Fare Quote Exempting all Taxes	FQTE
Fare Quote Exempting Specific UT Taxes	FQTE-UT
Fare Quote Exempting all Taxes for a Country IN ( India)	FQTE-IN*
Follow up Entries
Redisplay Fare Quote	FQ*
Redisplay Fare Quote Best Buy	FQBB*
Rebook Best Buy Itinerary	FQBBK
Cancel all Field Fares	FXALL
Cancel all Filed Fares 2	FX2

FARE SHOPPING WITHOUT A BOOKING FILE

Fare Shopping for One way in USD	FSKTM01JULLHR|:USD
Fare Shopping for Round trip  in USD	FSKTM01JULLHR30JULKTM|:USD
Fare shopping for 3 passenger	FS3KTM01JULLHR

FARE SHOPPING LOWEST SEARCH REGARDLESS OF FLIGHT AVAILABILITY

Fare Shopping for One way in USD	FSAKTM01JULLHR|:USD
Fare Shopping for Round trip  in USD	FSAKTM01JULLHR30JULKTM|:USD

FARE SHOPPING PRICING MODIFIERS

Fare Shopping  with passenger type	FSKTM01JULLHR|*C09:USD
Fare Shopping with No penalty	FSKTM01JULLHR30JULKTM|:USDPE00
Fare Shopping  with Surface sector	FSKTM10JANDXB--AUH20JANKTM
Fare Shopping  Excluding NQ tax	FSKTM10JUNFRA30JUNKTM|TE-NQ
Follow-up Entries
RETURN TO PRICING OPTION SCREEN	FS*
Re Book Pricing option	FSK
View Rules Display	FQN

FARE QUOTE PLANNER

Quote for unbooked routing on any carrier and any class	FQP<City pair><originating city>
Quote for unbooked routing using specific carrier in specific class	FQP<originating city>|<Carrier code>.<Class><Destination>

NOTE: For Carrier +YY      For no stopover X-      For Surface -- --

PAST DATE QUICK RETRIEVAL

Retrieve BF by record Locator	PQ/R-PNR
Retrieve BF by a date and name	PQ/31DEC04-GURUNG
Retrieve BF by date range and name	PQ/01DEC04-31DEC04-GURUNG

DISPLAY HISTORY

Display all history of PNR.	*H
DisplayHistoryofService informations.	*HSI

VIEW PNR (SQ / CX / MH)

To go into CX System	@@CX/VIEW PNR
Display CX pnr	*<CX PNR>
Drop out from CX system	I OR @@1G

Thanks!!!