Sunday, October 19, 2014

Learn PNR Booking in AMADEUS


Sign in

To sign into first available area JI1234AA/AS
 To Sign in to all six areas together JI*1234AA/AS
 To Sign In to one area JIA1234AA/AS
 To Sign in to more than one work area JIB/C1234AA/AS
 To move to another active work area (area B) JM
 To redisplay sign-in message JB
Sign Out
Sign Out of an active area JO
Sign Out of multiple work areas JOC/D
Sign out of all work areas JO

ENCODING AND DECODING
For more information, see HE ENCODE or HE DECODE. FUNCTION

ENTRY FOR ENCODE
ENTRY FOR DECODE
City
DAN BRISBANE
DAC DXB
Airport
DAN JOHN F KENNEDY
DAC CDG
Country
DC FRANCE
DC AU
To know the currency of country
DC SWITZERLAND
DC SA
State / province (US, AU,CA,BR,AR only)
DNS US
DNS FLORIDA
Airline
DNA AIR FRANCE
DNA LH
Equipment / Aircraft Type
DNE AIRBUS
DNE 747
Hotel
DNH MARRIOTT
DNH EM
Car
DNC AVIS
DNC ZI
Date Time
DDLON
Check Time Difference
DDKWI 1130/DXB

AMADEUS ONLINE HELP AND E SUPPORT
DISPLAY MAIN HELP INDEX HE
 DISPLAY SUBJECT INDEX HE FARES
HELP ON TRANSACTION CODE HE FQD
 HELP ON PREVIOUS ENTRY HE/
ACCESS HELP BY QUICKPATH HE TICKETING
 MOVE WITHIN A PAGE MS106
 MOVE TO LAST HELP PAGE MP GG

WORKING WITH A TIMETABLE DISPLAY
TIMETABLE DISPLAY
TN 20MAY PARKTM
TIME TABLE for specific carrier
TIME TABLE for specific carrier
SCHEDULE DISPLAY
BASIC SCHEDULE ENTRY
SN15DECKWIDXB
SCHEDULE FOR SPECIFIC AIRLINE
SN15DECKWIDXB/AEK





Basic Availability Entry:
AN 10OCT KWILON
Display Basic Amadeus Availability (Today)
ANDXB
Display Availability by Date
AN10NOVKWILON
Display Availability by Date & Airline
AN10NOVKWILON/ABA
Display Availability by Booking Class
AN10NOVKWILON/ABA/CT
Display Availability by Transit Point
AN10NOVKWIJFK/XLHR
Display Availability by departure time
AN18MARKWIDXB1500
Display Dual Availability
AN10NOVKWILON/ABA*25NOV

FOLLOW UP ENTRIES:
 Request Return Availability ACR25DEC
Change Availability to next day MN
Change Availability to previous day MY
Change Availability to 2 days later AC2
Change Availability to 5 days earlier AC-5
 Redisplay previous Availability MPAN
Change Origin City ACDXB
 Change Destination City AC//PAR
Change to Specific Airline AC/AEK
Flight Information from Line no 2 of availability DO2
Flight Information for specific Flight & Date DOBA156/01DEC

Five Mandatory Elements to create a PNR on Amadeus system (STEPS TO CREAT PNR)
STEP NO
MANDATORY ELEMENTS
AMADEUS ENTRIES
1
ITINERARY ELEMENT
AN15JUNKWIDXB/AKU – SEE AVAILABILITY SS1Y1 - SELL SEAT IN Y CLASS & LINE NO 1
2
NAME ELEMENT
NM1PRINCE/MOHAMMEDMR
3
CONTACT ELEMENT (AGENCY)
AP KWI 965 24812345 AMADEUS TRAVELS
4
TICKET ARRANGEMENTS
TKOK
5
RECEIVED FROM
RF CHALES
6
ER
AFTER YOU DO ABOVE STEPS END (SAVE)AND RETRIEVE PNR

SEGMENT SELL OPTIONS: FOR HELP: HE SS
SS1Y1
SHORT SELL
SS1YJ1
IF CONX FLTS KWI-LON-NYC
SS1YJA1
IF CONNECTION MORE THAN 2
SS1Y1/PE
WAITLIST SEGMENT
SSKU301Y15JANKWIBOM1
LONG SELL

NAME OPTIONS                                                                               FOR HELP: HE NM
TYPES
ENTRIES
NM1ALGHANIM/MOHD MR
Single Name – Adult
NM1ALGHANIM/ALI (CHD)
Single Name – Child
NM1ALGHANIM/ALI (CHD/01JAN05)
Single Name – Child (Date of Birth)
NM1ALGHANIM/ALI(INF/ROSE/01JAN12)
One Adult and One Infant with Same Family Name
NM1ALGHANIM/ALI(INFKHALDI/EMAN/01JAN12)
One Adult and One Infant with Different Family Name
NM3ALGHANIM/A MR/B MRS/C MR
3 Adults with Same Family Names – One entry
NM2AlGHANIM/A MR/B MSTR(CHD)
1 Adult and 1 Child with Same family names
1/(INF/ROSE/1MAY12) 1 is adult
Add infant name having same Family Name as passenger NO 1 after creating a PNR
1/(INFMOHD/JACK/1MAY08)
Add infant name having Different Family Name as passenger NO 1 after creating a PNR
2/(CHD)
Add Child Tag for passenger number 2 after creating PNR

TICKETING ARRANGEMENT:
TKTL/15AUG
TICKET TIME LIMIT IS USED TO REQUEST TICKET ISSUANCE ON SPECIFIC DAT AND TIME (AUTOMATIC QUEUE PLACEMENT TO QUEUE NO 8 AND CATEGORY C1)
TKOK
TICKETS HAVE BEEN ISSUED (NO QUEUE PLACEMENT)

FOLLOW UP COMMANDS:
 IG Ignore PNR
 IR Ignore changes and re-displays PNR
 RT Redisplay PNR

REMARKS IN PNR (RM)
RM NEED TO RECONFIRM WITH PAX (Free flow text)
General Remark only View by Amadeus Airline user
RC ADVANCE TAKEN FROM PAX (Free flow text)
Confidential Remarks View by Your office
RIS KWD250.000
Service fee remarks for back office accounting
APE-mohammed@yahoo.com
IEP-EML-mohammed@yahoo.com
ITR-EML-mohammed@yahoo.com /L8
Insert Email Id in PNR
Email Itinerary (will show ticket no. also)
Email E ticket (L8 – FB element in PNR)

OTHER SERVICE INFORMATION (OSI)
OS EK PAX IS VIP
Information for specific carrier

SPECIAL SERVICE REQUESTS (SSR)
SRVGML
Meal request – Vegetarian Vegan Meal To get meal codes in Amadeus use help page: HE MEAL…….and MS22
SRMOML/P2
Moslem Meal for passenger no 2
SRSPML-FREE FLOW TEXT
Meal request – Special Meal
SRWCHC SRWCHR/P2
Wheelchair request To get wheelchair codes in Amadeus use help page: GGCODEW
SRBSCT
Bassinet Request for Infant
SM2
Seat Map Display for segment no 2
FFDQR-123456789
Display a Frequent Flyer Name from the Airlines Data
FFNQR-1234567890
Enter Frequent Flyer Number Automated
FFNQR-1234567890/P2
Enter FFN for passenger no
SRFQTVEK-EK123456789
Manual Entry for Frequent Flyer Number
SRFQTVBA-AA1234567/P1
Create an SSR element for Mileage Accrual


AMADEUS PNR RETRIEVAL
RTPNRPNR
Retrieve Booking (Reference) by Amadeus PNR
RT/ALSHATTY
By Name
RT/B
By starting alphabet
RT/ALSATTY*A
By Name (only active PNRs only)
RT4
From the list
RT0
To return back to the list
LP/KU541/20DEC
By flight number & date
LP6
From the LM list


AMADEUS PNR UPDATE AND MODIFICATION
XE3
To cancel segments/elements number 3
XE3,5,7
To Cancel segments/elements number 3 and 5 and 7
XI
To Cancel Amadeus Booking
3/RR
To reconfirm segment
6/KWI WAFA 3344332-H
Update phone element
SX
To cancel Seat request
SBK
To rebook all segment in K class
SBK3
To rebook segment number 2 in K class
SB25DEC3
To Change date to 25DEC for segment number 3
SO EK M DXBKWI or SO EK M 23DEC DXBKWI or SO YY F DXBKWI
Insert OPEN segment
2/(CHD)
Add Child tag for passenger number 2
SIARNK
Insert ARNK – Surface segment
DO3 or DOKU541
To check flight information


APIS/ DOCS THE ADVANCE PASSENGER INFORMATION SYSTEM
SRDOCS BA HK1-P-GBR-012345678-GBR-30JUN73-M-14APR09-JOHNSON-SIMON -PAUL/P1/S3
SR
TRANSACTION CODE
DOCS
SSR CODE FOR TRAVEL DOCUMENT
BA
AIRLINE CODE
HK
ACTION CODE (HK ONLY)
1
NUMBER OF SERVICES REQUESTED
-P
DASH, TRAVEL DOCUMENT TYPE I - IDENTITY CARD P - PASSENGER PASSPORT
-KWT
DASH, DOCUMENT ISSUING COUNTRY/STATE (THREE-LETTER AIRIMP COUNTRY CODE)
-012345678
DASH, TRAVEL DOCUMENT NUMBER (UP TO 15 DIGITS INCLUDING SPACES)
-KWT
DASH, PASSENGER/CREW NATIONALITY (THREE-LETTER AIRIMP COUNTRY CODE)
-30JUN73
DASH, DATE OF BIRTH - (DDMMMYY FORMAT)
-M
DASH, GENDER INDICATOR M - MALE F - FEMALE MI - MALE INFANT FI - FEMALE INFANT U - UNDISCLOSED GENDER
-01JAN15
DASH, TRAVEL DOCUMENT EXPIRY DATE
-JOHNSON
DASH, TRAVEL DOCUMENT SURNAME
-SIMON
DASH, TRAVEL DOCUMENT FIRST GIVEN NAME
-PAUL
DASH, TRAVEL DOCUMENT SECOND NAME(S)
/P1
PASSENGER ASSOCIATION
/S3
SEGMENT ASSOCIATION


RESERVATION STATUS CODES
HK - CONFIRMED SEGMENT
 HL - WAITLIST SEGMENT
 HN - WAITLIST (HOLDING NEED)
 RQ - WAITLIST (FOR SEGMENT IN TST)
TK - SCHEDULE CHANGE
RR – RECONFIRMED
 KL - CONFIRMED FROM WAITLIST
 UC - UNABLE TO CONFIRM
UN - UNABLE, DOES NOT OPERATE
US - UNABLE TO ACCEPT SALE, HAVE WAITLISTED
HX - SEGMENT CANCELLED
 NO - NO ACTION TAKEN BY AIRLINE
KK – CONFIRMED
 PK - PASSIVE SEGMENT
GK - GHOST SEGMENT (FOR PRICING ONLY)

SPLIT OR DEVIDE AMADEUS PNR
Steps
Action
Entry
1
Split Passenger Number 2 and 4
SP2,4
2
Received From
RFPAX
3
File Split
EF
4
Received From
RFPAX
5
End & Retrieve
ER
To Display list of Split PNRS = RTAXR
To Display PNR from the list = RT2 (No. from List)

AMADEUS QUEUES
DIPLAY THE QUEUE SUMMARY (all queues)
QTQ
DISPLAY Q COUNT FOR ALL QUEUE HAVING PNRS OR MESSAGES IN THEM
QT
To start work on a Queue ( Enter queue no 8)
QS8
To remove the PNR from queue
QN
To move to next PNR in Queue
QD OR IG
To exit from queue
QI
To place PNR to specific queue no.
QE50
TO place PNR to specific queue and Category no.
To remove all PNRs from a specific Q no
QR12
To Activate a Queue with 3 Categories
QA50C3
To add category in an existing Queue
QAC50C2-3
To Delete a Queue
QK50
To Ad name to a Queue
QAQ50NAME
To delete Queue name
QAN50
To Ad name to a category
QAN50C1NAME
To Delete Category Name
QAN50C1
To display Queue no.
QC50CE
To Start working on Category 2
QS50C3
To Remove all PNRs from Q70 Category 2
QR70C2
To transfer a booking to a different office
QE/KWI1A0900/8C3
To send a general Message
QE/KWIKT2269/97


basic fare display
FQDKWILON/ABA/D10OCT
FARE DISPLAY REQUEST
ROE 0.280524 UP TO 1.00 KWD
Rate of Exchange and Currency
10OCT12**10OCT12
FARE REQUESTED DATE
/BA
FARES FOR REQUESTED AIRLINE If you do not specify an airline it appears as /YY
KWILON
CITY PAIR
/NSP
Normal and special fares • NLX - normal and excursion fares • CNX - companion, normal and excursion fares
;EH
Fares based on a specific global routing indicator
/TPM 2894
Ticketed point mileage This is the actual published mileage for the route
/MPM 3672
Maximum permitted mileage This is the maximum number of miles you can travel on this route on this fare to avoid extra charges.

FQD ENTRIES (FARE QUOTE DISPLAY)
FQDKWILON
Display Fare for a Specific Sector - OW & RT
FQDKWIMNL/AQR
Display fare for specific Airline
FQDKWIMNL/AQR/D15DEC
Display fare for specific Airline and Date
FQDKWILON/IO
Display Fare for a Specific Sector on YY Carriers - OW
FQDKWILON/IR
Display Fare for a Specific Sector on YY Carriers – RT
FQDKWIMNL/AQR,GF,KU,EK
Display fare for multiple airline
FQDKWILON/ABA/IH
Display Fare for a Specific Sector on BA Carriers – ½ RT NUC
FQDKWILON/AKU/R,-CNN
Display Fare child with PTC
FQDKWICAI/AKU/R,-IN
Display Fare Infant
FQDKWICAI/AKU/R,-ZZ
Display youth fare
FQDKWILON/ABA/IR/D15AUG12/R,01JAN12
Different Travel And Ticketing Dates – Future Date
Fare Notes: these are follow up entries of FQD
FQN1
Display Fare note of line 1
FQN1*LI
Display list of Fare Note Paragraph.
FQN1*AP
Display Specific Paragraph from line No. 1
FQN1*PE
Display penalty paragraph from line no 1
FQR2
Display Routing Information on line No 1

CURRENCY CONVERSIONS
FQC37.87NUC/KWD
Convert from a NUC to a designated currency
FQC10.000KWD/NUC
Convert from a designated currency to a NUC
FQC100.00USD/KWD
Convert one currently to another currency (USD to KWD)
FQC100.00USD/KWD/15DEC11
Convert currencies up to 12 months in the past

ITINERARY PRICING
FXP
Fare quote a new or retrieved PNR, create a TST
FXT3
Select the fare on line 3 for all passengers
FXT4/P1
Select the fare on line 4 for passenger 1
FXT4/P2,3
Select the fare on line 4 for passengers 2 and 3
FXT1/P1,3//5/P2
Select different fares for selected passengers
FXP/P1
Fare quote passenger no.1
FXP/P1,2,5
Fare quote passengers 1, 2, and 5
FXP/P1-3
Fare quote passengers 1 through 3
FXP/INF
Fare quote only infants
FXP/PAX
Fare quote only non-infants
FQQ3
View the ticket image for the fare on line 3
TQT
Display all TST
TQT/T1
Display TST number 1
TQT/T2
Display TST number 2

INFORMATIVE PRICING
FXX
FARE QUOTE WITHOUT TST
FXX/S2,3
FOR SPECIFIC SEGMENT
FXA
BEST AVAILABLE FARE
FXR
BEST AVAILABLE FARE AND REBOOK THE CLASS
FXA/KC -BUSINESS
BEST AVAILABE FARE FOR CABIN
FXA/KF -FIRST CLASS
FXX/RCH
FARE QUOTE FOR CHILD
FXX/RIN
FARE QUOTE FOR INFANT
STEPS TO ISSUE TICKET

1. FXP –FARE QUOTE FOR CLASS BOOKED OR FXB – BEST FARE
2. FPCASH -FORM OF PAYMENT
3. FM0 -COMMISSION
4. FVKU -PLATING CARRIER (IF PRESENT DO NOT INSERT AGAIN)
5. RFS;ER -REFERENCE AND ER
6. TTP OR TTP/T1 –TST WISE OR TTP/P1 – PAX WISE

DISPLAY TST (TRANSITIONALY STORED TICKET) AND TWD (ELECTRONIC TICKET)
TQT
Display a TST
TQT/T2
Display a TST number 2
TWD
Display E- ticket record from PNR
TWD/L6
Display E- ticket record from PNR referring specific FA or FHE element. (L6)
TWD/TKT229-1234567890
Display E- ticket record using ticket number outside PNR

VOID -ELECTRONIC TICKET (E TICKET)
STEP 1.
TWD/L6 - DISPLAY E TICKET FROM PNR BY FA OR FHE LINE NO OR TWD/TKT125-1234567890 - DISPLAY E TICKET BY TICKET NUMBER
STEP 2.
TWX - VOID E TICKET





6 comments:

  1. Command to get the Fare basis code for specific flights on a particular route.

    ReplyDelete
  2. Beautiful this is very helpful

    ReplyDelete
  3. Car Rental sites online

    Car Rental sites online - Find the best car rental sites online in the USA. JourneyPro24 is the best online car rental sites that offer the best car rental service.

    to get more - https://www.journeypro24.com/car-rental/

    ReplyDelete

  4. Thank you for your article. It was interesting and informative.Here I also want to suggest to your reader who usually travels from one place to another, EVA Air has one of the most flexible cancellation and change policies of any major airline. You can cancel an EVA Air flight within 24 hours of purchase. No cancellation charges are applicable, First of all, passengers should ensure that the ticket is refundable before booking. If passengers have booked their ticket on the web, you can skip it and request a refund by visiting the official site. EVA Air Ticket Cancellation Policy is very straightforward for passengers, refund will be provided at a single source of ticket booking. The refund will be reflected in your source account within 7-10 days.

    ReplyDelete