Friday, April 3, 2015

RESERVATIONS

GENERAL

A ticket will be valid only for flight(s) for which reservation(s) shall have been made, and only between the points named on the ticket or applicable flight coupons. A passenger holding an unused open-date ticket or portion thereof or exchange order for onward travel, or who wishes to change his ticketed reservations to another date, shall not be entitled to any preferential right with respect to the obtaining of reservations.

CONDITIONS OF RESERVATIONS

1. A reservation for space on a given flight is valid when the availability and allocation of such space is confirmed by a reservation agent of the carrier, and entered in the carrier's reservation system. Subject to payment or satisfactory credit arrangement, a validated ticket will be issued by the carrier indicating such confirmed space, provided passenger applies to carrier for such ticket at least 30 minutes prior to the scheduled departure time of a flight within the Continental U.S. to which such reservation applies, or at least 60 minutes prior to the scheduled departure time of a flight to or from a point outside the Continental U.S. to which such reservation applies. Such reservation for space is subject to cancellation by the carrier without notice if the passenger has not purchased (through direct payment or other satisfactory credit arrangement) a validated ticket indicating confirmed seat(s) at least sixty (60) minutes before scheduled departure of the flight or 30 minutes prior to departure time of a flight within the Continental U.S. or earlier, if a greater time limit is specified.
EXCEPTION 1: If the passenger agrees to apply to the carrier or agent of the carrier for a validated ticket indicating such reserved space at a time earlier than the time limit specified above, such earlier time limit will be entered into the carrier's reservations system. The reservation for space of such passenger is subject to cancellation by the carrier without notice if the passenger has not applied to the carrier or agent of the carrier for a validated ticket specifying thereon the confirmed reserved space prior to the agreed time in advance of the scheduled departure of the flight to which such reservation applies.
Unless prior authorization is received, Airlines prohibits the practice of confirming reservations as follows:
2. FRAUDULENT, FICTITIOUS AND ABUSIVE RESERVATIONS -
These types of reservations are defined as any reservation made without having been requested by or on behalf of the named passenger. Additionally, creating reservations to hold or block seats for the purpose of obtaining lower fares, Upgrades that may not otherwise be available or to circumvent any of Airlines' fare rules or policies is prohibited.
3. DUPLICATE AND IMPOSSIBLE/ILLOGICAL RESERVATIONS -
A duplicate or impossible/illogical reservation includes, but is not limited to: reservations for the same passenger on flights traveling on or about the same date between one or more of the same or nearby origin and/or destination (such as JFKDFW and LGADFW or DFWLAX and DFWONT); or reservations with connections that depart before the arrival of the inbound flight.
    1. Overbooking
      Carrier may accept reservations of space for specific flights in excess of available space on board the aircraft. The number of excess reservations planned by the carrier for a particular flight is based upon the anticipated booking pattern for such flight. The determination of this pattern takes into consideration current conditions which may affect the expected utilization of space on the flight as well as historical factors such as the rate of late cancellations for the flight, failure of persons with confirmed reservations to show for the flight and the absence of any record for certain reservations in the carrier's inventory of the flight. In the event that the number of persons presenting themselves with confirmed reservations for carriage on a flight exceeds the number of seats available, those passengers with confirmed reservations who are not accommodated may be eligible to receive denied boarding compensation provided in Rule 87 (DENIED BOARDING COMPENSATION).
    2. Seat Allocation
      Carrier does not guarantee allocation of any particular space in the aircraft.
  1. CANCELLATION OF RESERVATIONS
    1. Carrier will cancel the reservation of any passenger whenever such action is necessary to comply with any governmental regulation, or to comply with any governmental request for emergency transportation in connection with the national defense, or whenever such action is necessary or advisable by reason of weather or other conditions beyond its control.
    2. The Transportation Security Agency's (TSA) Secure Flight Program requires that American collect the following additional information from passengers when making a reservation to fly within, into or out of the United States and reservations for point-to-point international flights operated by U.S. based airlines:
1.      Full Name (required), as it appears on government-issued I. D. approved for use when traveling
2.      Date of Birth (required)
3.      Gender (required)
4.      Redress Number (optional)
American may cancel your reservation if the reservation does not include the required Secure Flight Passenger Data (full name, date of birth and gender) at least 72 hours prior to your scheduled departure. This cancellation policy applies to all Airlines tickets, including tickets for our flights operated by our codeshare partners.
                        Failure to Occupy Space
If the passenger fails to occupy space which has been reserved for him on a flight of any carrier and such carrier fails to receive notice of the cancellation of such reservation prior to the departure of such flight, or if any carrier cancels the reservation of any passenger in accordance with paragraphs of this rule, such carrier will cancel all reservations held by such passenger on the flights of any carrier for continuing or return space, provided such carrier originally reserved the space.
                        Carrier is not liable when it cancels the reservation of any passenger in accordance with this rule, but
 .        if such reservation was cancelled pursuant to paragraph (C)(1) of this rule, such carrier will take such action as is provided in Rule 80 (REVISED ROUTINGS, FAILURE TO CARRY AND MISSED CONNECTIONS).
a.       if such reservation was cancelled pursuant to other paragraphs of this rule, such carrier will refund in accordance with Rule 90-(E) (REFUNDS - VOLUNTARY).
                        (Applicable to reservations made in the Western Hemisphere, except in the US/Canada, by authorized travel agents.) Carrier will assess a fee of USD 25.00 for any un-ticketed reservation not cancelled prior to departure.
                        TIME LIMIT FOR TICKET ISSUANCE/PAYMENT
Passenger must apply for a validated ticket at least 30 minutes prior to the scheduled departure time of the flight within the Continental U.S. to which reservations apply, or at least 60 minutes prior to the departure time of a flight to/from a point outside the Continental U.S.
                        COMMUNICATION CHARGES
The passenger will be charged for any communication expense paid or incurred by carrier for telephone, telegraph, radio, or cable arising from a special request of the passenger concerning a reservation.
                        CHECK-IN TIME LIMITS
Airlines recommends, for flights within the United States, a 90 minute advance check-in time for passengers checking baggage, and a 60 minute check-in time for passengers traveling with hand-carried baggage only. Airline recommends, for all passengers departing from the state of Hawaii, a 180 minute check-in time. Airline will cancel the reservations of any passenger who fails to present himself for check-in at the boarding pass lifting point with the appropriate boarding pass at least 15 minutes prior to the scheduled or revised-posted departure time of a U.S. domestic flight, and 30 minutes for a departure to or from an international destination, notwithstanding that such passenger may have checked-in for the same flight at another location designated for such purpose. Airline will cancel the reservation and seat assignment of any passenger who is not on board and in the assigned seat of the aircraft of a U.S. domestic flight for which he holds a boarding pass at least 10 minutes prior to scheduled or revised-posted departure time.
NOTE 1: For the purpose of this rule, the boarding pass lifting point is at the point which the passengers’ boarding pass is lifted and retained by the carrier.
NOTE 2: Passengers must arrive at the airport sufficiently in advance of a flight departure time to permit completion of government formality and departure procedures. Departures will not be delayed for passengers who are either improperly documented, or are not ready to travel at time of scheduled departure. Carrier is not liable to the passenger for loss or expense due to passenger's failure to -comply with this provision. 

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